Frequently Asked Questions

Are all of your products really handmade?

Yes, all of my products are handmade by myself.

Do you ship worldwide?

Yes we offer worldwide shipping

What methods of payment do you take?

PayPal

Are the shipping costs included in the price?

No. Shipping costs are added at the end using the shipping calculator; prices will vary depending upon the country where you are based.

How long do I have to wait for my order to arrive?

After payment has been cleared via PayPal (can sometimes take between 5 to 10 days after which the item will be delivered to you). 

Do you offer a bespoke design service?

Currently I do not; however I do strive to create designs to suit all genres and tastes.

Is Value Added Tax included in the price?

No. VAT is added at the end if and when applicable – if not applicable it will display as zero. The VAT amount will vary, depending upon the country where you are based.

Is there anything else I need to know?

Some international orders may be subject to custom charges, kindly note “you are responsible for these charges”. Please be familiar with the information on the following pages before you commit to an order: BEFORE YOU BUY, POLITE NOTICE, PRIVACY POLICY and TERMS & CONDITIONS.