Return Policy...

At PROPHECII I always strive to make our customers happy.

 

In the unlikely event you are not happy with your item I will accept the item back for a full refund or exchange within 14 DAYS of receipt.

 

I will NOT exchange nor refund AFTER this period in any circumstance.

 

PROPHECII is NOT liable for any shipping or handling charges for returns or exchanges irrespective of the circumstance. However, I will ship ‘damaged’ products back free of charge. All damaged products must be reported within 48 hours of receipt.

 

If product is damaged in transit, please email me on info@prophecii.co.uk with photographic evidence of said damage. I will then endeavour to replace your item or give you a full refund. Please note that if a replacement is given, it will not be an identical product. It will be similar but not exactly the same, due to the ad-hoc nature of my designs.

 

Thank you … x